Volunteers

Being a non-profit organization, our Centre relies heavily on volunteers.  We are fortunate to have a dedicated team who go to great lengths to support the work of the Balmoral Uniting Community Centre.  In fact we really couldn’t run all the activities we do, or support the number of clients we have, without our volunteers – and we always need more!

So if you are interested in volunteering with us then please contact the Volunteer Coordinator on (07) 3399 7755 or email volunteer@bucc.com.au

Who Volunteers?

All kinds of people volunteer with us.  We have volunteers who have been with us for over 30 years and some who have joined us only recently; some are young and some are in their eighties but most are between these ages.  Even some of our clients volunteer with us.

Why Volunteer

Being a non-profit organization, our Centre relies heavily on volunteers.  We are fortunate to have a dedicated team who go to great lengths to support the work of the Balmoral Uniting Community Centre.  In fact we really couldn’t run all the activities we do, or support the number of clients we have, without our volunteers – and we always need more!

So if you are interested in volunteering with us then please contact the Volunteer Coordinator on (07) 3399 7755 or email volunteer@bucc.com.au

Opportunities

Volunteers Needed for the following groups

  • Monday Shopping Group
  • Tuesday Afternoon Movie Group
  • Occasional Bus Trips

Friday Friendly

Friday Friendly meets each Friday morning.  Morning tea is provided for clients and this is followed by singing and dancing and other organized activities.

Role
Assist frail aged persons and people with disabilities to socialise in a relaxed atmosphere of fun and friendliness.  This includes talking to clients, showing interest in their activities, singing in a large group, dancing in a large group, assisting clients on outings and assisting them on and off the bus and helping in the organization of theme days.

Monday Friendship Circle

Each Monday morning clients meet new friends and enjoy a program centred on having fun and building friendships.  Morning tea is provided and the program includes theme days, music, games, crafts, quizzes and lots of laughter.

Role
Show friendliness to ageing and frail persons in a fun and creative manner.  Volunteers assist in the preparation of morning tea, support clients in small tasks, encourage dialogue between clients, and assist clients on and off the bus.

Exercise Group

This group is held every Wednesday morning.  The aim of this group is to maintain independent living at home and prevent falls.  Our physiotherapist runs this group which consists of gentle exercises for flexibility, strength, coordination and improved balance in a friendly atmosphere.

Role
Volunteers assist the Physiotherapist provide a safe exercise program for frail aged clients.  They also prepare morning tea for the clients and help them on and off the bus.  Heat packs, massage and foot spas may be administered under the direction of the physiotherapist.

Monday Shopping Group

Held every Monday afternoon, clients are collected in the Centre’s bus and taken to the Cannon Hill shopping centre where, after the larger group gathers for coffee and/or lunch, a volunteer assists a client with some shopping activity.

Role
Assist a client who is frail aged and/or who has a disability to go shopping.

Playgroup

A fun playgroup is provided for parents and children each Friday during school terms from 9:00am-11:00am.

Role
Provide assistance to parents and children in play and directed activities.

Role
Show friendliness to ageing and frail persons in a fun and creative manner.  Volunteers will assist with the set-up of the room, preparation and clean-up of morning tea, and encourage dialogue between clients and singing in the group.  Volunteers also assist the clients with their mobility when necessary.

Community Life Program (CLP)

The Community Life Program is a home-visiting program for clients who are unable to attend our centre based activities.  This program also provides support and transport for our clients to attend medical appointments or other supported social activities.

Role
To visit people in their own homes for social contact.  Visits may include activities such as letter writing, reading the newspaper, card playing or just having a cuppa and a chat.  The volunteer may also assist in taking on a bridging role to reintroduce the client, where possible, to established community activities such as social clubs, senior citizens clubs, local bowls clubs etc.

Other Roles

As well as assisting clients, some volunteers work in specific short-term roles or projects including fundraising, public relations and Quality Assurance.

Benefits

There are a number of benefits to being a volunteer:

  • Opportunity for service in the community
  • Develop work skills and experience
  • Training to do the job well
  • Placement in a volunteer role that suits your skills and interests
  • A written volunteer position description
  • Designated and supportive workplace supervisor
  • Opportunity to move to other volunteer roles with the Centre
  • Opportunity for on-going training
  • Refreshments when on duty
  • Volunteer morning teas and lunches
  • Reimbursement of approved out-of-pocket expenses
  • Work reference after three months
  • Certificate of achievement and service
  • Informal and formal volunteer recognition
Rights and Responsibilities

Volunteers have many rights and responsibilities in their roles at the Balmoral Uniting Community Centre. Some of these rights and responsibilities are:

Rights:

  • To be given jobs that are worthwhile or challenging, and in accordance with individual interests, skills, wishes, circumstances and needs
  • To have a clear job description of what to do, and guidance where appropriate and as required
  • To have support and respect from the organisation, program coordinator/team leader and other paid and volunteer staff
  • To be part of a team and have the opportunity to be heard by someone in authority
  • To complain and not feel exploited
  • To be trained to do the job well
  • To be trusted with confidential information
  • To know whom you are accountable to and have clearly defined channels of open communication
  • To be able to say 'No' to any unacceptable tasks
  • To ask for a new assignment when ready to move on
  • To be covered by appropriate and adequate insurance, and to work in a safe environment
  • To know the organisation and it’s policies, procedures and activities
  • To receive both formal and informal recognition of service
  • To use an advocate of your choice
  • To have opportunities to meet and share with other volunteers
  • To receive information on organisational policies, procedures, agreements and appropriate legislation and guidelines
  • To withdraw from a role or resign a position, giving adequate notice

Responsibilities:

  • The health and safety of yourself and others
  • Reporting work related accidents/injuries or unsafe working conditions
  • Working within the parameters of the role as outlined in the role description and as arranged with the program coordinator/team leader
  • Notifying the organisation if unable to undertake duties
  • Willingness to undertake initial and ongoing education and training
  • Reliability to work as a team member; to accept guidance, supervision and direction
  • Accepting and respecting individual differences
  • Observing policy on confidentiality
Profiles

Wendy

Wendy has been a volunteer at the Community Centre for over 30 years and has been involved in most of our programs over that time.  Please read further for an insight as to why Wendy has continued in her role as a volunteer.

“I consider it to be a privilege to volunteer in my local community where I can be of assistance to others whilst also enjoying companionship with clients and fellow volunteers.

Volunteering has and continues to enrich my life”.

Dianne

I moved to the Bulimba area about 10 years ago and fell in love with the positive community feel of the area.  About 5 years ago I started looking for a volunteer role as a way of helping other people and to help strengthen our community.  What I didn’t expect was that I would get far more out of volunteering than I ever anticipated.  I thought I was doing it to help others but the reality is that I get so much out of it myself.

Before I started volunteering I was working mostly from home and generally only had my dog to talk to during the day and my husband’s ear to chew off at night.  I found I was losing a lot of confidence in speaking to people and was becoming quite socially isolated.

Volunteering has helped me meet so many new people.  It’s something to look forward to every week.  The clients are not only lovely, enjoyable people to be around, but also appreciative of the time that we give.

Whenever anyone praises me for my volunteer time I am always very quick to point out that they shouldn’t – I get as much if not more than I give.  I think this is the secret to volunteering at anything.  It should not feel like a chore or a selfless task.  It should be something that each person finds individually satisfying and rewarding.

On a lighter note:

Volunteering at Balmoral Uniting Community Centre is greatly rewarding
Seeing my ladies on a Monday is really heart-warming
They may no longer be young or very agile
But they always greet me with a smile
They walk, shuffle, wheel and scoot in to Gloria Jeans
Eyes twinkling like a pack of rather naughty teens
There’s always a giggle, a laugh and a joke
And at Terry’s expense, there’s fund we can poke.

I have met so many lovely people by simple volunteering
To hear their stories is very endearing
I look forward to Mondays rather than dreading them like before
Because for the little I give, volunteering gives me more
I know I’m helping others in some small way
And that gives me a sense of purpose at the end of the day
The clients are always appreciative of the time that is spent
And each of them into my life I know is Heaven sent!

Registration Form

 Volunteer Application Form.pdf

 Wesley Mission Brisbane Volunteer Handbook.pdf

 Community Life Program Handbook.pdf

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